Privacy Policy

Effective Date: January 1, 2026

Business Name: Firm Foundation Lingerie

Service Area: In-person services within Florida; online sales within the continental United States.

Firm Foundation Lingerie (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, make purchases, or otherwise interact with us.

1. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

· Name

· Email address

· Phone number

· Billing and shipping address

· Payment information (processed securely by third-party payment providers)

· Appointment and fitting details

· Product preferences and purchase history

· Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect certain information such as:

· IP address

· Browser type and device information

· Pages visited and time spent on site

· Referring websites

· General location data (non-precise)

2. How We Use Your Information

We may use your information to:

· Schedule and manage bra fitting appointments

· Provide mobile and online services

· Process and fulfill product orders

· Communicate appointment confirmations and service updates

· Provide customer service and support

· Send marketing emails and promotions (only if you opt in)

· Improve website functionality and customer experience

· Maintain business records and comply with legal obligations

3. Payment Processing

Payments are processed through secure third-party payment processors. We do not store full credit card information on our servers. Payment providers may collect and process your information according to their own privacy policies.

4. Email Marketing & Communications

If you provide your email address, we may send:

· Appointment confirmations and service communications

· Order updates

· Promotional emails and newsletters (with your consent)

You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties when necessary, including:

· Payment processors

· Scheduling and booking platforms

· Shipping carriers

· Website hosting providers

· Email marketing services

· Professional advisors or legal authorities when required by law

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

· Improve website performance

· Analyze traffic and usage

· Remember preferences and enhance user experience

You can modify cookie settings through your browser preferences.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have the right to:

· Request access to your personal information

· Request corrections or updates

· Request deletion of your data

· Opt out of marketing communications

To exercise your rights, contact us using the information below.

9. Children’s Privacy

Our services and products are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

Firm Foundation Lingerie

Website: FirmFoundationLingerie.com

Email: admin@firmfoundationlingerie.com

Phone: 1-813-802-4075

Service Area: West Central Florida (In-Person) | Continental United States (Online)

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail admin@firmfoundationlingerie.com